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Our promise to our customers and employee members…

  • A prompt response to your inquiry, no later than sundown the day you contacted us.
  • Full transparency of your order, inquiry or claim status.
  • Knowledgeable and courteous staff with accurate and prompt answers.
  • A full commitment to continuous improvement to achieve an exceptional customer experience.

If you believe we have failed to achieve this promise – or if we have exceeded your expectations – please submit your feedback to our customer experience team who will address your comment immediately.

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Thank you! We have received your message and will respond before business day’s end.

You are about to discover that:

  • Orion’s customer service is amazing from the very beginning.
  • Orion’s Technology, Quality, Reliability and Guaranteed Results will make you a hero for your company.

Feel free to call Orion’s Toll-Free Number: 1.800.660.9340
Office Hours: 8:00 a.m. – 4:30 p.m. CST

Unless we are working with another customer, your call will be answered by a live person!

We're sorry but something went wrong sending your message. Please email us at  info@oesx.com  instead.