Above-and-Beyond Customer Service from Orion
A customer-centric mindset fuels everything we do. We want to earn your trust as a customer for life. That’s why we walk alongside you throughout the project and offer quick and easy ways to connect.
Quick Service Info You Need to Know
Orion’s Promise to You
You’re our top priority. Count on fast and exceptional service from Orion.
We make it easy to file a warranty claim.
Our Return Policy
Returns must be requested within 60 days of the shipping date, and the products must be brand new. Written authorization from Orion is required to return merchandise.
General Support and Troubleshooting
Is something not going as expected? Please use the form on this page and contact us about your concern. One of our Customer Service Representatives will connect with you within 24 hours. For emergency situations, please call 1-800-660-9340.
Hear about our work with customers! Take a look at some of our biggest success stories below.
PanelTEK LLC Case Study
Great Southern Industries
Product, Installation, or Service Quotes
Our team of experts is ready to help you! Simply click the button below, fill out the form, and we’ll be in touch.